Is the Board Thankful for Constructive Criticism?

Washington condominium and homeowners association boards are obligated to comply with and enforce the governing documents and state law. This will inevitably result in conflicts with owners who have different interests, priorities, and interpretations, and such conflicts sometimes involve heated words and unfair accusations. However, boards should make every effort to view owners' challenges to their decisions and authority as constructive criticism and learning experiences. This can both prevent unnecessary litigiation and produce better rules and policies.